Shipping Information

Poslaju

Poslaju Tracking Link

DHL

DHL Tracking Link

Shipping Information:

•  To choose Poslaju other than default courier company (DHL), kindly written in remarks. Different shipping cost will be charge based on the selected courier company.

•  Shipping rate will charge based on the weight of parcel. All delivery service will perform by Courier Company. Please trace your parcel according to the courier company link above.

•  The parcel will send out within 1 to 2 working days once the payment has been confirmed.

•  Estimated arrival of the parcel for West Malaysia will be 2 to 3 working days if located in major town, additional 2 more working days for non-major town. For East Malaysia, it will take 2 to 6 working days.

•  We do ship for oversea order, please facebook message us for the shipping cost inquiry.

•  Tracking number provided once ship out the parcel. Customer will receive their tracking number update through email and can view at My Orders menu.

•  If you didn’t receive your parcel on time, kindly facebook message us or contact the courier’s company.

•  We will not be held any responsible for any loss of items caused by courier service companies or incorrect/wrong address given by customers.

•  We are just responsible for the sale, not responsible for delivery issue as courier company is 3rd party beyond control of our company, any damage/broken/delay of the parcel please make a report to courier company.

•  Liquid item consider as dangerous goods and it's prohibited to ship from west to east Malaysia/ to oversea country.

•  Refuse perfectionist. Some box form item may have defect on box originally when we received the stock. No 100% guarantee perfect condition. We will try our best to pack in good form to prevent unhappy case.

•  All parcel generally will pack with one layer of bubble and fill in space with paper for figure/ box item, liquid and easy broken items. Items will not pack with protection example T-shirt, mousepad etc. Please understand that extra protection will increase size and weight of parcel and charge by courier company.

•  Purchase bubble if you really need double protection at this link.